B2B Account Manager

Krein is a digital company based in Milan, Florence, Mantua and with a touchpoint in New York operating in Digital Advisory applied to B2B markets and engineering sectors since 2017.

The company relies on more than 15 years of experience of its founders in the development of Integrated Digital Strategies and Digital Product Development. Among the sectors covered: Energy & Renewables, Aerospace, Industrial Lighting, Power Generation, Electronics, Industry 4.0, IT and Manufacturing in general.

The B2B Account Manager will be a senior team leader and will manage direct clients and partners within the company. This position should manage and inspire teams internally and build relationships across multiple client teams. As the first line to the client, the B2B Account Manager should be the go-to for consultation, new project assignments, new scopes and any relationship management or problem-solving needs.

ROLE & RESPONSIBILITIES

• Maintain and grow senior-level client relationships as a thought-leader, consultant and trusted partner;
• Lead strategic business conversations with internal teams and agency partners as well as clients;
• Advanced communication and presentation skills with the ability to communicate clearly;
• Excellent capabilities to execute upsell and cross-sell strategies to unlock business opportunities;
• Player-coach skillset to manage your team positively and efficiently, provide support, motivate and challenge the team to create smart and inventive creative work;
• Provide challenging assignments and ongoing constructive feedback to direct reports;
• Establish and track clear KPIs for each team member;
• Excellent goal setting skills, sets a clear and strategically led growth plan for the growing Account Department;
• Work with department heads for monthly workflow, client deliverables and resource planning;
• Oversee the development and execution of plans, campaigns and projects, managing internal teams to meet client goals within proposed timeline and budget;
• Develop SOWs and resource allocation plans for individual client needs;
• Participate in new business meetings, RFI/RFP and pitch presentations;
• Willing to travel from time to time in all our offices.

QUALIFICATIONS

• Maximum of 6/8 years of experience in Digital Media Experience, Advertising Consultancy and/or Marketing roles;
• Deep knowledge of B2B, tech ecosystems and account management across industries;
• Deep understanding on how to secure, maintain and grow Krein’s client portfolio;
• An expert in all aspects of campaign development, including brand strategies, integrated creative campaigns, production from start to finish and final delivery of assets across a variety of digital channels;
• Knowledge of agency operations and management of workflows within advertising/creative/production companies;
• Understanding of agency scopes, team structures and resource allocations;
• Have a clear picture of the digital workflow;
• Strong decision maker, business oriented and ROI oriented.

LANGUAGES SKILLS

- Italian (C1)

- English (C1)

- Any other European language is considered a plus

WHAT WE OFFER:

- A highly dynamic and multidisciplinary environment full of growth opportunities;

- Stimulating environment in a goal-oriented culture;

- A team of professionals who can help you develop your skills for cross-disciplinary growth and team buildings along the way!

- Type of employment: Full Time, permanent;

- Location: Milan (Piazza Gae Aulenti 1, Torre B);

- Ticket Restaurant.

‍